Vehicle Rental Operator - image shows a smile on the face of a telephony operator.

Vehicle Rental Services (VRS) - Member Services

The world of daily rental is as competitive and hard as it has ever been, and making the right decisions in your business is critical for your success. Choosing and training the right staff, implementing effective marketing strategies, purchasing cost effective vehicles and selecting the right insurance partner are all vital aspects of your rental business, and are decisions that you know you must get right in order to ensure you succeed.

Now there is a vehicle rental franchise organisation that you can work with to help bring you the success you desire, a rental organisation you can partner with to help you in all aspects of your business, whilst allowing you to retain full control of your local brand and business on a day to day basis.

Develop your Business

With over 50 years combined experience in the world of vehicle rental franchising, the VRS team is ideally placed to help you acquire and insure your fleet, bring business to your door and provide you with advice and support when needed to help you run your business as efficiently as possible. In short we are here to help you increase your revenue and decrease your holding costs so that you can continue to run a profitable, professional daily rental business.

We have created a number of support products and services to help you when you become a VRS Licensee. Each member of VRS is independent, with differing needs according to their individual circumstances, and so you can choose whether or not you use some or all of the following Licensee services.


Fleet cars. Image shows the Volvo badge and a range of Volvo cars in silver.

Rental Fleet Services

Fundamental to the success of any rental business is acquiring cost effective vehicles. As a VRS Licensee you will have access to our fleet supply programmes across a range of manufacturers for rent/return and outright purchase vehicles. We understand the need for competitive prices, on time deliveries, efficient de-fleet arrangements, accurate billing and good communication and we pride ourselves on delivering a first class service in this area.


Finance

As a result of our many years experience in the industry, once you have become an established member of the VRS system, we can introduce you to a range of vehicle finance companies to help you raise finance for purchasing vehicles for your fleet.

Automated Front Counter Rental System. Image shows a credit card swipe front counter vehicle rental system.

Insurance

VRS has partnered with an experienced Vehicle Rental Insurance Broker to provide VRS Licensees with a competitive efficient daily rental insurance programme, plus advantageous terms on other insurance products. This programme has been put in place exclusively for our Licensees with the aim of keeping your costs low.

Automated Front Counter Rental System

If you are dissatisfied with the capability of your current front counter rental system, we can introduce you to our automated rental programme partners who will demonstrate the benefits and features of one of the latest internet enabled systems that will help you manage and control your business.


Business Planning and Accounting Support

We can help you put together a 12 month Profit and Loss budget and, if you are having difficulties with your current accountants, we can introduce you to our specialist firm of experienced vehicle rental accountants who will provide you with your monthly Profit and Loss and Balance Sheet, accurate and on time with an accompanying report to identify key trends in your business.

Rental business planning and support. Image showing a blue pen lying on report papers.

Profitability Analysis

Have you ever wondered how you are doing compared to other independent rental companies? Now you can find out with our Profitability Analysis service. We will help you identify where you are doing well and where there is room for improvement by comparing your business to other independent rental organisations, so you can then focus on the areas where improvement is needed most.

Customer Service Feedback Programmes

We all know that one of the keys to success is keeping your customers happy – but do you really know what your customers think of your service? We can arrange mystery telephone shops, on-site mystery shops, and online mystery shops to provide you with accurate feedback about what your customers are experiencing to help you improve your customer service and ensure they return time after time.


Staff Operational Support

All businesses stand or fall on the quality of the staff they have operating their business. To assist you in this crucial area, based on our years of experience in the rental industry, we have developed a staff recruitment, training, motivation and management programme to help you recruit the right staff who will help make your business a success. With the increasing importance of health and safety at work, we can also introduce you our partners in this area to help you keep fully complaint with current legislation.

Rental Staff Training Session. Image shows a business meeting with rental operators.

Training

Every six months, we host a one-day training programme called "Building a Successful Independent Rental Company". This day will cover all aspects of running a successful daily rental operation with the aim of inspiring you and your senior staff to become the most professional rental organisation in your town or city.



VRS - Helping you on the Road to Sucess. Image shows VRS logo and strapline..

Online Reservations

VRS Licensees benefit from reservations from this website. Our aim is to bring you valuable revenue to help build your sales.

Join VRS

If you would like to find out more about joining one of the UK’s most professional vehicle rental licensee systems, which enables you to both maintain your independence and enjoy the support of a larger organisation at the same time, contact us now and we will arrange to meet with you.